Security concerns are on the rise, not just due to crime but also because of unpredictable weather events, environmental hazards, and everyday accidents. From burglary and vandalism to fire and carbon monoxide exposure, the risks to your property and loved ones are real.
That’s why security systems are more than just tools; they’re essential assets for homeowners and business owners alike. As the industry evolves, one of the biggest questions people face is: Should I choose a monitored or unmonitored security system?
Each has its advantages and limitations. This blog will help you understand how both systems work, who they’re best for, and why many Pittsburgh residents trust SSA’s professional monitoring services to keep their homes and businesses safe 24/7.
A monitored security system connects your property to a dedicated team of professionals who watch over it 24/7. When an alarm is triggered, whether it’s due to a break-in, smoke, carbon monoxide, or even flooding, a signal is automatically sent to the monitoring center. There, trained security specialists evaluate the threat and take swift action, whether that means calling the homeowner, dispatching first responders, or both.
Unlike self-monitored systems that rely on the user’s availability, monitored systems ensure someone is always paying attention. Even if you’re asleep, on vacation, or unable to check your phone, your property remains protected.
SSA’s monitoring center, based in the Pittsburgh region, is UL-listed, which means it meets stringent safety and performance standards. The team responds to alerts in real-time, communicates directly with emergency services, and follows protocols designed to minimize false alarms and maximize safety.
In short, monitored systems take the burden of constant vigilance off your shoulders—and put it in the hands of trained professionals.
An unmonitored security system, sometimes referred to as a self-monitored or standalone system, is a type of home or business protection setup that does not connect to a professional monitoring center. Instead of relying on trained operators to assess and respond to security events, the system sends alerts directly to the user, usually through a mobile app, text message, or email notification. The key idea behind unmonitored systems is user control: you receive the alert, you evaluate the situation, and you decide whether or not to take action.
At a glance, this model is appealing for its simplicity and cost-effectiveness. You purchase the system, install it yourself (in most cases), and manage it through your smartphone. There are no ongoing monitoring fees, and many systems are available at big-box retailers or online with little to no contract required.
This setup makes them especially attractive to renters, first-time homeowners, or budget-conscious individuals looking to establish some basic level of security without committing to a long-term provider relationship.
Most unmonitored systems are designed for DIY installation, meaning you can set up sensors, cameras, and alarms on your own without the need for a professional technician. These systems often include:
When a sensor is triggered, for instance, if a window is opened while the system is armed, the system activates a local alarm. It simultaneously sends a push notification to your mobile device. From there, it’s up to you to investigate the alert, view the camera footage if available, and decide whether or not to contact emergency services. Some systems allow for two-way communication or automatic alerts to other designated contacts (such as a neighbor or family member), but you remain the primary responder.
Several well-known brands have made unmonitored systems a household name. Products like Ring Alarm, Blink, Arlo, Wyze, and SimpliSafe (in self-monitoring mode) offer varying levels of features with a focus on affordability and ease of use. These systems usually integrate with smart home devices like Amazon Alexa, Google Assistant, or Apple HomeKit, allowing you to arm and disarm systems with voice commands, automate lights or locks, or create routines based on sensor activity.
Many of these systems come in kits that can be expanded as needed, adding more sensors or cameras over time. For example, you might start with a base station, a few door sensors, and a motion detector, and later add smoke alarms or flood detectors. The modularity of these systems makes them flexible and scalable, although their effectiveness ultimately depends on your vigilance and availability.
While unmonitored systems certainly provide a layer of security, it’s essential to understand their limitations, particularly in high-risk or unattended environments.
First and foremost, response time depends entirely on you. If you’re asleep, away from your phone, in a poor service area, or distracted, a critical alert may go unnoticed until it’s too late. There’s no backup team monitoring the feed or reaching out to first responders on your behalf.
Secondly, false alarms are more common in DIY setups, especially if sensors are installed improperly, or pets roam freely in motion-sensitive areas. Over time, frequent false alarms can lead users to ignore real threats or turn off the system altogether.
Another consideration is limited support. If something stops working, say, a sensor fails to connect or the app crashes, you’re typically left to troubleshoot the issue yourself or contact the manufacturer’s customer service line, which may or may not provide immediate help.
Finally, while many unmonitored systems include local sirens to scare off intruders, these alarms depend on someone nearby hearing and reacting to them. In rural areas or during the workday, when neighbors are gone, these sirens may go unnoticed.
Despite the risks, unmonitored systems do have a place. They can be effective in low-risk environments where occupants are usually home and able to respond quickly, such as small apartments, rental units, or homes in tight-knit communities. They can also be a good fit for tech-savvy individuals who are comfortable handling notifications and making quick decisions about whether to call the authorities.
Some users even pair their unmonitored systems with external monitoring services, hiring third-party companies to monitor camera feeds during certain hours. Others may rely on community-based networks, sharing access with family members or neighbors to provide an additional layer of oversight.
When choosing between a monitored and unmonitored security system, it helps to look beyond the labels and examine how these two models differ in real-world performance, cost, and usability. While both options aim to protect your property, they offer distinct approaches and trade-offs that can significantly impact your peace of mind.
Let’s start with cost, which is often one of the first things homeowners and business owners consider. Monitored systems typically involve a moderate to high upfront investment, particularly when professionally installed. This cost reflects high-quality equipment, expert placement, and system customization. In addition to setup expenses, you’ll also pay a monthly monitoring fee, which covers 24/7 professional oversight and emergency response coordination.
Unmonitored systems, on the other hand, are generally more budget-friendly at the outset. Many popular DIY kits are affordably priced and require no monthly fees unless you choose optional services like cloud video storage.
However, the difference in cost is matched by a difference in response time. With a monitored system, any triggered alarm is immediately routed to a live monitoring center, like SSA’s UL-listed local station, where trained personnel determine the severity of the alert and contact emergency services if needed. This process happens within seconds, ensuring a fast and reliable response, even if you’re unavailable. In contrast, unmonitored systems send notifications directly to your smartphone or email. If you happen to miss the alert or are unable to respond, the emergency may escalate without any action taken.
Another significant distinction is the method of notification. Monitored systems provide a dual-layered approach: not only are you notified through your mobile app or control panel, but the monitoring center also receives the alert. This built-in redundancy adds a critical safety net. Unmonitored systems rely solely on your attentiveness and availability, meaning the entire burden of reaction falls on you.
Reliability is a core strength of monitored systems. Because they are professionally installed, regularly maintained and supported by a dedicated team, these systems provide consistent coverage and fewer false alarms. Unmonitored systems, being DIY in nature, can sometimes suffer from blind spots, improper sensor placement, or connectivity issues. While today’s smart home tech has made unmonitored setups more robust, they still can’t match the stability of a fully managed system.
Both systems offer convenient smartphone apps for ease of use but monitored systems often provide a more seamless and stress-free experience. Once installed, there’s little to manage beyond occasional app updates and checking alerts. With unmonitored systems, you’re responsible for setup, troubleshooting, system updates, and deciding how to act during each alert.
Installation and maintenance also vary significantly. Monitored systems are typically installed by professionals who ensure that every component, from door contacts to motion detectors and surveillance cameras, is optimally placed. The provider also maintains them, so if something goes wrong, help is only a phone call away. Unmonitored systems require a DIY approach. While this may appeal to tech-savvy users, it also means you’re on your own for repairs, upgrades, and ensuring system reliability over time.
In summary, monitored systems offer a more comprehensive, hands-off solution that delivers high reliability, immediate response, and full-time protection. Unmonitored systems can be a good fit for those comfortable managing their alerts, but they come with more responsibility and potential gaps in coverage. Your decision will depend on what level of support, control, and risk you’re willing to manage.
Monitored systems provide a level of comprehensive, professional protection that self-monitored setups can’t match. Here are some of the most compelling benefits:
With SSA’s monitored security systems, trained personnel are watching over your Pittsburgh home or business around the clock. Whether it’s 3 p.m. or 3 a.m., you can rest easy knowing someone will take action at the first sign of trouble.
These systems don’t just watch for intruders; they also monitor for fire, smoke, carbon monoxide, water leaks, and temperature drops. That means faster responses to non-criminal emergencies that could cause costly damage or even endanger lives.
When you choose a national brand, you’re just another number. SSA, based in Pittsburgh, delivers personalized customer service, faster response times, and a real commitment to protecting the local community.
Whether you’re out of town, at work, or simply asleep, monitored systems continue to safeguard your space. You don’t have to check your phone constantly or wonder if you missed a critical alert.
Some insurance companies may offer discounts for homes or businesses equipped with professional monitoring, especially when combined with environmental sensors like smoke or water leak detectors.
Unmonitored systems aren’t without merit. They can be a suitable solution under the right conditions. Here’s when a self-monitored system might make sense:
If you’re renting an apartment or only planning to live somewhere for a short time, you may not want to invest in permanent installations. Many DIY systems are portable and easy to uninstall.
For those focused on minimizing ongoing expenses, self-monitored systems often avoid recurring fees. They offer a sense of security without the monthly monitoring cost.
If you’re comfortable managing alerts and using smart apps to monitor your property, an unmonitored system may offer enough flexibility. Just be sure you’re always reachable—and ready to act—in case of emergency.
Still, even in these scenarios, it’s essential to ask: Will you always be available to respond? Emergencies rarely happen when it’s convenient.
Let’s clear up a few common myths that may cause hesitation:
While there’s a monthly fee, SSA offers flexible pricing options and tailored packages that fit a variety of needs and budgets. When you factor in the potential insurance discounts and the cost of possible loss, the value becomes clearer.
Not at all. SSA’s systems are designed to enhance your control, not remove it. You still receive alerts, have app access, and can control your devices remotely. The monitoring team is there as a backup, not a replacement.
Modern monitored systems, including SSA’s, offer full-featured apps. You can arm/disarm the system, receive alerts, view camera feeds, and even control smart home features from your phone or tablet.
When you choose a monitored security system, it’s not just the technology that matters; it’s the people and processes behind the scenes that make the difference. SSA takes a comprehensive, hands-on approach to designing, installing, and supporting every monitored system it offers. Our goal is to deliver more than security hardware; we provide reliable peace of mind through local expertise and proactive support.
Your journey with SSA begins with a free, no-pressure consultation. One of SSA’s trained security professionals visits your home or business to conduct a complete security assessment. We don’t just glance at your doors and windows; we evaluate:
We’ll also discuss your specific concerns. Are you more worried about break-ins or fires? Do you have pets that might trigger motion sensors? Do you have a detached garage, shed, or outbuilding that needs protection? SSA works with you to build a tailored, not one-size-fits-all plan.
Once your custom system is designed, SSA schedules a professional installation. Unlike DIY systems that rely on your own time, tools, and skill level, SSA’s technicians ensure everything is installed correctly and securely from the start.
Every sensor, camera, and keypad is tested to ensure full functionality. Devices are placed in optimal positions to avoid blind spots, reduce false alarms, and cover vulnerable areas. The installation process typically includes:
The technician walks you through how everything works and makes sure the system connects smoothly to your smartphone or smart home hub. This level of attention ensures that you not only have protection—but confidence in how to use it.
Once your system is live, it’s connected to SSA’s UL-listed monitoring center, a certification that guarantees our team adheres to the highest industry standards for safety, responsiveness, and redundancy.
This 24/7 monitoring service is staffed by trained professionals who operate 24 hours a day, 7 days a week, including holidays. When an alarm is triggered, the process is both automated and human-led:
SSA integrates mobile app functionality into their monitored systems, allowing you to:
You’ll have complete visibility and control, with the added peace of mind knowing that someone is watching your property even when you can’t.
The SSA relationship doesn’t end at installation. As a local provider, SSA takes pride in ongoing customer service and system health.
Need to adjust your settings or sensor placement? SSA offers in-person follow-ups.
Adding new equipment or smart home upgrades? We’ll help integrate those changes seamlessly.
Experiencing a technical glitch? SSA provides remote diagnostics and on-site service as needed.
With SSA, you’re not just getting a system; you’re getting a long-term partner invested in your safety.
Deciding between a monitored and unmonitored security system isn’t just about technology or cost. It’s about lifestyle, property risks, and your comfort level with managing emergencies. To help you decide, let’s explore some real-life scenarios and the types of users best suited to each option.
If you often leave town for work, travel for leisure, or maintain a second home in the mountains or at the lake, you may not always be available to respond to alerts from a self-monitored system. In this case, a monitored system is a clear winner.
Why monitored works:
SSA’s system ensures that if anything happens while you’re out of town, local authorities are notified, even if your phone is off or you’re in a different time zone.
Whether your children are old enough to stay home alone or you have aging parents living with you, your home requires constant, reliable protection. Emergencies can escalate quickly, and relying on app notifications alone could be risky.
Why monitored works:
SSA’s professionals respond instantly. If there’s smoke, carbon monoxide, or a break-in while you’re away, someone is there to act, even if your loved ones can’t.
Managing a business comes with plenty of responsibilities, and security is one you can’t afford to overlook. From storefronts to inventory spaces, keeping an eye on things 24/7 is nearly impossible without help.
Why monitored works:
SSA offers commercial-grade monitored systems that protect your investment and help with liability concerns. You can also integrate cameras for added oversight, deterring both external and internal theft.
If you’re renting a small apartment, have minimal valuables, or want essential entryway protection, an unmonitored system might work for you.
Why unmonitored might suffice:
Just be aware that you are entirely responsible for handling incidents in real-time. If you miss a phone alert, the event may go unaddressed until it’s too late.
When choosing between a monitored and unmonitored security system, consider your lifestyle and specific needs. A quick decision matrix can simplify the process. For those who travel frequently or live part-time elsewhere, a monitored system offers peace of mind through 24/7 surveillance. Likewise, households with children or elderly family members benefit from the added safety of professional monitoring.
If you own a retail store or small business, a monitored system helps protect your assets with reliable emergency response. On the other hand, if you rent an apartment and only need basic protection, or you’re tech-savvy and always available to respond to alerts, an unmonitored system may suffice. Still, if you value dependable help during emergencies, monitored systems remain the best fit.
While it’s tempting to focus on upfront and monthly costs, think about the potential consequences of inadequate protection:
Lost valuables during a break-in
Delayed response to a fire or gas leak
Insurance complications without proof of monitored detection
Ongoing stress of managing everything yourself
Monitored systems, particularly those offered by SSA, aren’t just about preventing loss; they’re about ensuring continuity, peace of mind, and resilience in moments when seconds matter most.
Ultimately, choosing a security system isn’t just about devices—it’s about choosing peace of mind. Monitored systems provide professional backup when you need it most. With a local provider like SSA, you’re getting more than just technology; you’re gaining a partner who understands your neighborhood and your needs.
While unmonitored systems have their place, they’re not always ideal in real-life emergencies. A smart doorbell may notify you of movement, but it won’t call 911 during a break-in or send the fire department if smoke is detected.
SSA’s combination of personal service, cutting-edge technology, and UL-listed 24/7 monitoring makes it a trusted choice for thousands of Pittsburgh families and businesses.
Still unsure which system fits your lifestyle, property, or budget? SSA is here to help.
We offer free consultations for homeowners and small business owners in the Pittsburgh metro area who are exploring their security options. Let’s talk through your needs and design a solution that works for you.
Contact us today to schedule your consultation and take the next step toward reliable peace of mind.
